Conpago x
Asset Journey Integration
Engage residents with our end-to-end asset management solution.
Resident Portal & Asset Management Together
ASSETjourney’s asset management capabilities PLUS Conpago’s resident interface and staff dashboard.
The result?
Superior service, faster resolutions, better asset maintenance
-- and increased resident satisfaction!
Move into true resident engagement with the combination of Conpago and Asset Journey.
Take advantage of end-to-end asset management with fully integrated maintenance requests and resident engagement.
provides digital resident management and engagement via its admin dashboard and branded resident portal app.
Asset Journey
delivers asset management and maintenance efficiency for retirement homes and aged care facilities.
Now, operators can engage residents and family members with a friendly portal that integrates with the leading asset management program for retirement home and aged care providers.
Resident Self-Service
Resident creates maintenance request in Conpago app.
Task is Assigned
Task is created in Asset Journey, where it is tracked, managed, and resolved.
Task is linked to Asset
All work and costs are properly recorded in the Asset Register.
Close the Loop
Real-time progress updates are provided back to resident via Conpago app until the request is resolved.
This integration is now available and can be “switched on” immediately for existing customers.
Key Integration Features
Asset Journey provides the asset management capabilities and Conpago, the resident interface.
With the power of these combined you can:
- Allow residents to submit maintenance requests via an app
- Manage maintenance requests from a dashboard
- Communicate with customers around asset repairs and maintenance
- Share important documents with residents (eg manuals, guides or contracts)
- Proactively gather resident feedback on assets and communicate about asset selection
- Automatically log maintenance requests from residents against your assets – vital for audit reports and proactive asset management.
Integration Benefits
With the Conpago x Asset Journey integration you can:
- Future proof your business
- Streamline your asset management
- Digitise manual or paper-based asset management processes
- Streamline reporting with one source of truth and reduce human error
- Meet your legislated asset management obligations.
